Nurseries guide

How to get more nursery enrolments online

Simple, practical ways UK nurseries can get more parent enquiries from Google, their website and social media.

The short answer

To get more nursery enrolments, make sure parents can find you on Google Maps, understand your setting in seconds on their phone and book a visit easily. Regular, consent-aware social posts keep you front of mind.

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Start with Google Business Profile

Many parents search "nursery near me". A complete Google Business Profile with photos, opening hours and a website link is free and often brings more enquiries than paid ads.

Fix the website journey

If parents cannot find fees or a visit button on their phone, they move on. Test your own site on a phone and count the taps to book a visit.

Post with purpose

Share what a day looks like, introduce staff and explain funding changes. Always follow your consent and safeguarding policy for any photos.

Separate enquiries, visits and available places

More website visits are not the same as more enrolments. Keep a simple record of which enquiries are contacted, which visits are booked and what happens afterwards. Review the questions parents ask repeatedly and answer those on the website. If families are asking about unavailable sessions, improve the wording before spending more on advertising. Make it easy for the manager to approve a follow up after a visit, but do not treat every enquiry as permission for ongoing marketing. Use actual availability and accurate funding information, not urgency claims. Ask enrolled families for honest feedback without offering rewards for positive reviews.

For this topic, prepare a short written brief using your own business information. Start with the advice on separate enquiries, visits and available places, then identify who can approve each detail and what needs checking before publication. Ask someone outside the business to read it and explain the next step back to you. Keep a copy of the agreed wording so future updates remain consistent with the service you actually provide.

Build a plan around useful questions

Gather the questions people ask before they contact the business, then turn those into a manageable content plan. Mix practical answers with genuine introductions and examples of your work. Give each post a purpose rather than publishing because the calendar has an empty slot. Keep offers, prices and availability accurate. Use a clear next step when one is relevant and link to a page that answers the remaining questions. A smaller schedule that staff can maintain is better than an ambitious plan that stops after a week. Review the plan when repeated questions or services change.

Set an approval and privacy process

Decide who prepares posts and who approves them before publication. Check permission for identifiable people and any material owned by someone else. Keep customer records and sensitive conversations out of public content. Store approved images in an organised library with notes on permitted use, and remove material when permission is withdrawn where required. Scheduled posts still need checking when circumstances change. Avoid making claims about outcomes you cannot evidence. A consent or approval process is part of the work, not something to add after a complaint. Seek appropriate advice when legal or professional rules apply.

Review enquiries, not only engagement

Likes and views can show interest, but they do not tell you whether people chose the right service or made an enquiry. Check whether links work and whether the linked page gives clear contact choices. Compare questions coming through messages with the information already published. Use permitted measurement where the visitor has given the required cookie choice, and do not add unauthorised tracking to compensate for missing data. Test one useful improvement at a time. Keep the website and profile details consistent so visitors do not find conflicting prices or opening times between platforms.

Keep the parent journey and records proportionate

Nursery communications should help families understand the setting and arrange a visit without collecting unnecessary information. Use age bands rather than child names or dates of birth in an initial website enquiry. Funding wording should link to current official eligibility information and distinguish eligibility from availability at the nursery. Keep enquiry follow up separate from ongoing promotional messages. Manager approval is useful when an email refers to availability or next steps that can change. Leo Digital’s visit system is already running at two London nurseries; it brings enquiries, stages and open days into a private admin panel. That is a specific deployed system, not a promise that every website includes the same scope.

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