Dental practices guide

What should a dental practice website include?

The pages and features a UK dental practice website needs to attract new private and NHS patients.

The short answer

A dental website needs clear treatment pages, a fee guide, NHS and private information, online booking or an enquiry form, team profiles with GDC numbers, opening hours, emergency information and accessibility details.

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Treatment pages

One page per main treatment helps you rank for searches like invisalign near me.

Fees and finance

A clear fee guide and finance options remove a big barrier.

Emergencies

Make emergency contact information visible on every page.

Plan the information before choosing a layout

Start by collecting the information a first-time visitor needs to make a decision. List the essential pages, the questions people ask and the action each page should support. Use your own business details, real photographs and current policies. Separate information that rarely changes from details that need regular updates, such as fees or availability. This makes the brief clearer and reduces the risk of paying for pages nobody maintains. Ask a colleague to read the draft without explanation: if the next step is unclear, improve the wording before spending time on decorative details.

Have the practice approve clinical and professional details

Dental content should be reviewed by the practice before publication. Check names, qualifications and GDC numbers against the professionals actually working there. Explain treatments accurately without promising a particular result, and ensure patient images have appropriate permission and honest context. Fees, NHS information and emergency instructions must match the practice’s current arrangements. A website designer can organise the information and enquiry journey, but cannot replace clinical judgement or professional advice. Keep an owner for each important page and review it when practitioners, services or fees change. Link to current GDC and other relevant guidance when deciding what advertising wording is appropriate.

Test the complete journey on a phone

Open the site on a small phone with no saved session and follow the journey from the first page to the final request. Check the menu, contact choices, form errors and confirmation. Make sure a sticky control or cookie notice does not cover the submit button. Test every external booking link and confirm the correct location is selected. A form is only useful if the message is saved and reaches the person responsible for replying. Keep the number of required questions proportionate and explain what happens next. Do not judge the experience only from a large desktop screen.

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